Yubico Reviews

Yubico offers a range of security products with varying prices. The YubiKey 5 Series starts from $50 USD for the basic models, with prices increasing for more advanced versions like the YubiKey 5C NFC at $55 USD and the YubiKey 5Ci at $75 USD. For those requiring certified security, the YubiKey 5 FIPS Series is available, starting at $80 USD. The Security Key Series by Yubico, which provides FIDO-only support, is the most affordable option starting at $25 USD. For high-end security needs, the YubiHSM 2 Series is priced at $650 USD. These products cater to a variety of security needs, from personal use to enterprise-level requirements, offering strong two-factor, multi-factor, and passwordless authentication across various protocols.

Yubico's popular products and services include the YubiKey 5 Series, YubiKey 5 FIPS Series, YubiKey Bio Series, and the Security Key Series. These products are designed to secure access to computers, networks, and online services, and are trusted by many of the world's largest brands. The YubiKeys work with a wide range of services and applications, supporting multiple authentication protocols to provide strong two-factor, multi-factor, and passwordless authentication. Additionally, Yubico's services are compatible with major platforms and applications, enhancing security for users globally.

Yubico.com accepts several payment methods for purchases on their webstore. Customers can use major credit cards, including Visa, MasterCard, Maestro, Discover, and American Express. Additionally, PayPal is available as a payment option, which may offer other methods specific to the customer's local region. For those preferring to use purchase orders, this option is available but with certain restrictions and must be processed through a sales representative.

Yubico.com has a return policy that allows products purchased by private individuals directly from their webstore to be returned within 45 days of receipt. To initiate a return, customers must contact the Customer Support team to receive a Return Merchandise Authorization (RMA) number and the appropriate return address. The returned items must be received by Yubico within 30 days from the date the RMA is granted, and refunds are processed within 14 business days of receiving the return. There is no restocking fee for the return of up to 9 keys. However, a 10% restocking fee is applied for the return of 10 or more keys or any number of YubiHSMs. Shipping fees and customs/duties fees are non-refundable, and the customer is responsible for the return postage.

Regarding the shipping policy, orders usually ship within one business day of receipt, and estimated shipping times vary by country and shipping option, which are noted on the ordering page. Customers should allow an additional 7-10 days before inquiring about a shipment. Orders may be delayed during promotional periods. Products are shipped from the United States and the European Union, and import duties/customs fees may apply for orders outside these regions. It is the buyer's responsibility to pay these fees. Yubico cannot currently ship to certain countries due to restrictions.

To track an order from Yubico.com, almost all shipments include tracking. The availability of tracking information depends on the shipping destination and the shipment method chosen at checkout. For shipping options that offer tracking, the tracking number is emailed to the email address provided at checkout once the order has been processed by the courier. If the shipping method does not include tracking, it will clearly state "No Tracking Available". Additionally, if an account was created, orders can be tracked by logging in, going to 'My Account', then 'My Orders' to review all orders.